Dealing with Customers Lawfully (Rapid Skill Builder Series) Jon C. Warner

ISBN:

Published: January 9th 2013

Kindle Edition

24 pages


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Dealing with Customers Lawfully (Rapid Skill Builder Series)  by  Jon C. Warner

Dealing with Customers Lawfully (Rapid Skill Builder Series) by Jon C. Warner
January 9th 2013 | Kindle Edition | PDF, EPUB, FB2, DjVu, talking book, mp3, ZIP | 24 pages | ISBN: | 3.36 Mb

A major initiative in the UK in recent years has been the government-led Treat Customers Fairly (TCF) campaign. The TCF principle aims to raise standards in the way organisations carry on their business by introducing changes that benefit consumersMoreA major initiative in the UK in recent years has been the government-led Treat Customers Fairly (TCF) campaign. The TCF principle aims to raise standards in the way organisations carry on their business by introducing changes that benefit consumers and increase their confidence.

Specifically TCF aims to help customers fully understand the features, benefits, risks and costs of the products and services they buy and to minimise the sale of unsuitable products and services by encouraging best practice before, during and after a sale.This Rapid Skill Builder booklet, written for the UK market, explores how to embrace the TCF initiative and deal fairly with customers of all kinds.



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